Shipping policy
Howlo — Shipping Policy
Order Fulfillment
Once your order is placed, we get to work on it. By ordering, you acknowledge and agree to the following:
- Processing typically takes 1 to 2 business days before your order ships.
- Delivery estimates are given in good faith but aren't guaranteed.
- Howlo isn't liable for delays caused by shipping carriers or circumstances outside our control.
Howlo is your point of contact for any order issue. Email support@gethowlo.com and we'll work to resolve it for you.
Shipping Policy
Howlo ships within the contiguous United States only. We don't currently ship to Alaska, Hawaii, U.S. territories, PO Boxes, APO/FPO addresses, or internationally.
Estimated shipping times are shown at checkout and begin once your order has been processed and handed to the carrier. We aren't responsible for delays caused by the carrier, weather, or other factors outside our control. Risk of loss or damage transfers to you once the package is delivered to the carrier.
Shipping Rates
Free standard shipping on every order. No minimum order required. No hidden fees at checkout.
Estimated Delivery Times
Standard shipping: 5–7 business days from the date your order ships. Please note delivery times are estimates and are not guaranteed. Carrier delays, weather events, and high volume periods may affect delivery windows.
Order Tracking
Once your order ships you will receive a confirmation email containing your tracking number. Use that number to follow your package directly on the carrier's website. If you have not received a tracking email within 3 business days of placing your order contact us at support@gethowlo.com.
Lost or Undeliverable Packages
If the carrier marks your package as lost or undeliverable please contact us at support@gethowlo.com with your order number. We will investigate and either resend your order or issue a full refund — your choice.